Shipping & Returns
SHIPPING & RETURNS
Domestic Shipping Policy
All shipments are delivered via United States Postal Service (USPS).
Shipment Processing Time
All orders are processed within 2 business days and delivered to USPS every Tuesday and Friday if not the following day of processing completion.
For weekends and holidays, orders will still be processed within 2 business days, but delivery may be delayed based on the USPS recognized holidays and weekend services.
Shipping Rates & Delivery Estimates
Shipping charges based on your order are shown below and will be displayed at checkout.
*These rates include shipping only within the United States
Shipment to P.O. boxes or APO/FPO addresses
Shipments to P.O. boxes and APO/FPO addresses are supported.
Shipment Confirmation & Order Tracking
The tracking number to your package will be sent to you immediately following shipment processing.
Customs, Duties & Taxes
Plante’s Innovations LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
Plante’s Innovations LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
At this time no orders outside of the United States are supported.
Estimated Delivery Time
1-3 Business Days
1-3 Business Days
1 bottle - USPS First Class
2+ bottles - USPS Priority
$3.97 + Processing Fee
$7.75 + Processing Fee
RETURN & EXCHANGE POLICY
Returns and refunds will be issued by us in our sole discretion. To start the return process, send an email to PlantesInnovations@gmail.com describing why you wish to return the product purchased along with your name, the date the product was purchased, and a convenient phone number to reach you at. If a return is granted, the customer will be responsible for the cost of shipping and will be credited a full refund of the expense of the product purchased once the product is received. Details on where to ship the return will be communicated along with the preferred carrier to use. Please allow 4-6 business days to complete the return process.